21 April 2010

to market: a manifesto

i am having a small but minor epiphany and yes, the irony is intentional - but no less true. Its also no less an epiphany, which is why its enough to get me off my duff and over here posting.

i have spent the last two mornings in one of my own personal circles of hell: the world of corporate marketing. How could such a thing happen? Well, i threw something at the wall, and for some reason i don't entirely fathom, it stuck. i'll even go so far as to say that the reason may be that the Main Corporate BooHoo knows his stuff well enough that he sensed *something* about me - a certain energie that, if properly yoked to Company In Question might show some potential returns. But, like Cinderella's wicked stepmother, i said - if.

The fact is, what i've got simply won't work with their yoke. They'd get a little juice out of me, but not what they were hoping for, because they'd be coming with a colander to try and harvest water. So to speak. And in the past, my response would have been to try and freeze myself, or put me in a baggie, something, anything to keep from falling out the holes in the sieve - when in fact, a sieve just isn't the right tool, and i am not the right match for them.

i've spent much of today agonizing over this; am i being a Class A fool to turn down a job offer - just saying the offer actually gets made? (one reason i think i'm not is that, despite giving them two days of my time and labor, there's been no guarantee i actually am, nor will be, hired). And why does the possibility that i MIGHT be fill me with such dread? After all, i've been out of work for a long time now. Any port in a storm, right?

Uh, well, maybe not. i could go on with the metaphors, but ultimately what i'm realizing is, traditional marketing just doesn't work on me. And i may be - well, i am - part of a new paradigm that needs to be reached in new ways. You want to retain my business? About the *last* thing you'd want to do is call me up. No matter what sort of doublespeak term you couch it in, to me, that's telemarketing. Which means first and foremost, no matter what you have to say, i am not interested. i don't care how great your message is, you have just found the No. 1 way to make sure i not only don't listen, but will come away with a negative impression of your company for having used it. You also will not reach me with direct-mail, television, or print ads. You *might* reach me through an effective radio campaign; i'll admit to finding that "Five Dollar Foot-Longs" song pretty catchy.

Of course, i am about as far from a typical consumer as you can get; i may not have Cayce Pollard's allergy to corporate brands and logos, but my antipathy to them is pretty deeply ingrained. There are things i'll happily be a walking advertisement for, but none of them are corporations. And even something like the Liminis, i'd be kind of particular about wearing a logo shirt - tho hm, i'd have no problem at all wearing a Morticia's Chair tshirt (and really, why don't i have one after all this time?!). i guess it would come down to the design; i *am* nearly as picky as Cayce when it comes to color and font (not that you'd ever guess reading this, eh?)

But i'm also realizing, or re-realizing, that if i am going to get out there and promote any given something - business, band, concept - it simply, absolutely HAS to be something i Believe in. Not like hey, yeah, i guess that doesn't suck; like, i am seriously, personally, all about this idea. It reflects my core beliefs.

Ergo, a company, say - restaurant - that wants me to promote them is going to have to have a decent selection of vegetarian items, for starters. No, a turkey sub does not count. A cheese sub isn't any better. A sub with tempeh, or soy cheese, or vegan hotdogs? NOW i'm interested. And don't tell me how you use 'quality ingredients' - who's gonna come out and say they don't, right? McDonald's uses that. Are you using locally grown, organic, sustainably harvested ingredients? That i want to hear about. So you've got a points program to reward customers? *yawn* Who freakin' cares. i'm in a million of those; at best it means i get spam mail from your company that i won't read. Want to get me talking you up? Tell me how your delivery drivers are fueled by recycled fryer grease from your kitchens, or your packaging contains at least 40% post-consumer waste. Don't tell me you use 'the finest' imported olives; tell me about how you compost all the vegetable waste.

And most of all, don't make the mistake of thinking that you can present the same old products you've been hawking for twenty-plus years but Now, Follow Us on Twitter! and i'm going to think, ooh, shiny. You want me to follow your twitter feed? Be small, be 'indie', be Green. Be about the same ideas *i* care about. Be entertaining most of the time; give me a reason to WANT to know what you have to say. So that when you do have a sale, or a special, or a new product, i already know I Like You and I Care.

Needless to say, the company that i wasted ten hours of my time on is none of those things. And hey, what do i know; they've been around thirty years and have multiple locations, while i'm an aging anarchist that can't afford to eat there anyway.

But i still think i'm right.